When making a transaction online, you may find that you no longer want to purchase something midway through negotiations. This can be awkward if you don’t know how to address…

There are many people who struggle to say the word “no.” Whether it’s at home or in the workplace, knowing how to appropriately set boundaries regarding our responsibilities is an…

At work, we are often asked to do tasks we’d rather not do. If, however, you have a strong case for why you shouldn’t need to do something, you’ll want…

If you are asked to complete work that isn’t a part of your normal workload, begin with a short and direct refusal that remains polite. Remind the asker that you…

Asking someone to be your mentor can be intimidating. As a requirement, this is a person you admire whom you would like to learn from, so phrasing your question appropriately…

When asking for information in an email, it’s important to be clear and concise. This is especially true for personal information such as identifying documentation or records. In an age…

While it’s nice to show concern for someone when they’ve had issues with their health, it can be difficult to phrase this concern in an email. You need to remain…